While we have already received many awards as a dealership, Milton Ruben Toyota is proud to announce that eight of our employees have been honored as Southeast Toyota PROS. PROS, or Professional Retail Outstanding Salespeople, are Toyota employees who have exceeded performance expectations while attaining above average customer satisfaction scores.
Salespeople must have completed all Toyota certifications in order to qualify for this prestigious award, while Sales Managers’ employees must also be certified. All Sales employees must receive higher than 95.5 percent customer satisfaction, and their dealership must reach its sales objective throughout the year.
In addition to being certified, Assistant Service Managers must maintain customer retention, and meet key objectives during the year.
Here are our 2015 Toyota PROS:
Assistant Service Managers:
Dana Kent
Freddie Parker
Salespeople:
Kelton Hayes
William Jenkins
Russ Marshall
Al Pleming
Sales Managers:
Jeff Hennen
Paul Nopper
Back Row L – R: Paul Nopper, Russ Marshall, Al Pleming, Dana Kent, Freddie Parker Front Row L – R: William Jenkins, Jeff Hennen, Kelton Hayes
We’re ecstatic to have eight PROS in our store. Having this many award winners under our roof is an incredible honor, and we can’t wait to continue learning from them and feeding off of their passion for Toyota vehicles and customer comfort.
Please visit our Meet Our Staff page to find contact information for our award winners, and, while you’re there, schedule an appointment with one of our PROS!
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