Japan scores big this year with two entries among the top three positions in the American Customer Satisfaction Index (ACSI). After falling last year amidst major quality problems, Toyota’s Lexus (+2%) and the Toyota (+4%) brand itself glide into first place at 87, matched by GM’s Cadillac (+1%). According to ACSI, it seems Toyota’s fall […]

Tags: ACSI, customer satisfaction index, toyota
Posted in Reviews | Comments Off on Toyota Scores Big on American Customer Satisfaction Index