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Milton Ruben Superstore of Augusta - Testimonies from Valued Customers

At Milton Ruben Superstore, we love when our customers let us know how they're feeling. We've had so many happy stories that we want to share some of them with you!

G. Halfmann on Dennis Giles on the purchase of his 2012 Toyota Prius: "Dennis did an excellent job. He was very informative, personable, courteous and patient. We bought the car because of him and his salesmanship."

E. Shepard on William Belo and the purchase of a 2012 Honda Civic: "This email is a thank you for the absolutely wonderful service and careful attention we received from Mr. William Belo during our recent transaction with the trade in of our Smart Car and the purchase of our 2012 Civic coupe.

It was a long day, but Mr. Belo made us feel like your sales dept. really cared and really did everything they could to see that we got as fair a deal as possible (and it was a very hard deal to work out) - but we did it and William Belo was a major part of us ending up with exactly what we wanted.

Thank you for hiring people who know what they are doing and have awesome customer skills and thank Milton Ruben for what I am assuming is good training and coordination. Most of all, thank Mr. Belo. He ought to get an award for putting up with me… It was a very tough transaction, but he made it happen."

K. Smith on Larry Shuler, Scott Turnbull Mike Kelley and the purchase of her son's 2013 Chevrolet Cruze: "Hi Larry! We just got home with the new Cruze a little bit ago. My husband drove it home and when we arrived, he joked with my son that he can drive his old car and HE'D keep the Cruze! :)

My son Kyle, absolutely LOVES it, as do I! ... All of your staff there were just great. It was nice meeting and working with you, Scott and Mike. I should have gotten some of your business cards to hand out when people compliment the new car! We will definitely tell people here that it'd be worth the drive there! We appreciate (REALLY APPRECIATE) the way you all do business. ... So… it was a pleasure doing business with Milton Ruben Chevrolet! Best Wishes to you all and thanks again! :)"

B. Ramsey on Jeff Hennen, John Lokey, Andy O'Harrow, Paul Nopper and Dana Kent and the purchase of his 2013 Toyota Highlander: "Several days ago we bought a new 2013 Toyota Highlander SUV Limited from your dealership, and I just wanted you to know what an enjoyable experience this was for my wife and for me.

We knew what we wanted before we ever contacted anyone at Ruben Toyota. We called Jeff Hennen, from whom I had bought a new 2011 Avalon 2 years ago, and told Jeff exactly what vehicle and options, to include color, that we wanted. The next day Jeff called back and said he had found a vehicle that met all of our requirements with the exception of "running boards," which could be easily installed by the Dealer. Jeff gave us a very fair price and we told him "to get it for us."

Two days later Jeff called and said, "Your new vehicle is here and ready to be picked up!" "The Processing" of this purchase, and the "New Vehicle Introduction & Systems Check Out" were handled in a very professional and efficient manner. Not only did Jeff assist us, but so did John Lokey, Andy O'Harrow, and Paul Nopper. It was truly a "Team Effort" to ensure we had a very pleasant "Buying Experience" at Ruben Toyota!

I commend all of these Ruben Toyota Representatives who helped us, and I ask that you pass on to the our personal "Thanks and Gratitude" for all of they did to mane us "feel good" about this purchase. They are true "professionals" and represented Ruben Toyota in a very outstanding manner. I would be remiss if I did not mention Dana Kent, who has been our Service Advisor for several years, even before he came to work at Ruben Toyota. Dana is another very professional Milton Ruben employee who represents your company quite well "on the front line" in your Service Department.

Again my wife and I thank all of those mentioned heron, and we wish all of you continued success at Milton Ruben Toyota of Augusta."

B. Matthews on Misty Jackson and the purchase of her 2013 Chevrolet Cruze: "I was so surprised with the joy and tears of happiness and gratefulness. I will tell everyone I know, if they could do it for me, they can do it for you."

Come visit us at the Milton Ruben Superstore or online at http://www.drivebaby.com so we can share your story as well!
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You Could Say Our Vehicles Come in Green

It’s an exciting time to be a part of the automotive industry. Technology is developing quickly, and we’re often surprised at the many ways our vehicles can ease our customers’ lives. If you haven’t purchased a vehicle recently, you may not recognize the dashboard and its sleek touchscreen tucked in between secret storage spaces and wireless charging stations. We’re always proud that our companies put the customer first when designing their vehicles. We’re also proud that these brands seem to be using their influence to help the environment. From developing eco technology to changing the way their factories operate, Toyota, Chevrolet, Chrysler, Dodge, Jeep and Ram have proven their commitment to going green, and are already seeing dramatic results. As Earth Day approaches, we want to highlight each of our companies and their approaches to sustainability. Toyota: In addition to all Prius models, our Toyota store currently has hybrid models of the following on the lot: Avalon, Camry, Highlander, RAV4. Toyota’s sustainability plan is divided into five priorities: Carbon, Water, Materials, Biodiversity and Outreach. From cultivating beehives on their Kentucky assembly plant to recycling the water used to rinse new vehicles as they're being painted in the Ontario assembly plant, Toyota’s strategy extends far beyond their finished products. However, their vehicles are truly impressive. As of 2014, their hybrids had saved approximately 500 million gallons of gas each year. For almost two decades, the word “Prius” has been synonymous with the eco-car movement. Now, all eyes are on the Toyota Mirai. The fuel cell car is fueled by hydrogen and emits only water vapor. Toyota’s plan is so comprehensive (and so result-producing) that in 2015, Toyota Motor North America won the Partner of the Year Award, Large Business Category, in the E.P.A.'s WasteWise Awards. Chevrolet: At the push of a button, this 2015 Chevy bi-fuel Impala runs on compressed natural gas (CNG), saving you money and reducing carbon dioxide emissions. While the Malibu hybrid has an estimated 47 MPG in the city and the company’s work with E85 ethanol and CNG vehicles is inspiring, Chevy’s line of electric vehicles is exceeding expectations. The all-electric Bolt will debut later this year, and has an estimated range of 200 miles. Meanwhile, the Spark EV is paired with a lithium-ion battery, and the Volt EV seamlessly switches between an electric charge and a tank of gas. With the number of EV charging stations growing in the CSRA (including public places like Whole Foods, the Georgia Power Customer Service Center and yours truly), electric vehicles are only becoming more efficient for daily use. Chevrolet’s parent company, General Motors, focuses on “Customer-Driven Sustainability” instead of separating their sustainability initiatives from other areas of their mission. This strategy has evolved in recent years, and now prioritizes the following: Identifying areas of impact and value creation Establishing and aligning corporate policies and positions Designing and implementing processes for consistent global execution Developing sustainability reporting practices and publishing reports By utilizing advanced technologies to create quality products in the form of sustainable vehicles in factories that minimize their environmental impact, GM aims to build a culture that promotes these values. GM's changes are tangible. For example, in this article posted to their website, the company argues why producing zero waste is a desirable business strategy. Our 240-volt EV (electric vehicle) charging system fully charges a Chevy Volt in about 4.5 hours. The Volt comes with a 120-volt portable cord that recharges the vehicle in approximately 13 hours. Chrysler, Dodge, Jeep,  Ram: Last year, the CEOs of both General Motors and Fiat Chrysler Automobiles (parent company of Chrysler, Dodge, Jeep and Ram, among others) signed the CEO Climate Leadership for Automotive Declaration to decarbonize automotive transport. In alliance with this goal, FCA added more than 4,300 environmental projects to their plants worldwide. In addition to saving millions of dollars during production, these implementations resulted in 38 percent less water being used per vehicle produced (vs. 2010) and 1.2 million pounds of materials kept out of landfills. This 2015 Dodge Durango on the lot has a Flex Fuel engine, meaning that gasoline or gasoline-ethanol blends of up to 85 percent ethanol can both be stored in its tank. Between 2014 and 2015, fuel economy in FCA cars in the U.S. rose 6.4 percent (2.7 percent in trucks), due in part to a variety of efficient design changes like improved aerodynamics and weight reduction. Specific fuel saver technology in V-8 5.7 and 6.4 liter HEMI eight-cylinder engines improved automatic versions of the Jeep Grand Cherokee, the Chrysler 300, the Dodge Durango, the Dodge Charger, the Dodge Challenger and the Ram 1500. The 2017 Chrysler Pacifica and its hybrid version are almost here, and we have several Flex Fuel vehicles on the lot already. Additionally, the Ram 2500 Heavy Duty CNG is the only natural gas pickup truck in the country. CNG vehicles generate significantly less CO2 emissions, and can be renewable, unlike traditional gasoline. An EcoDiesel engine is currently available for the Ram 1500 and the Jeep Grand Cherokee, resulting in less stops at the pump and lower CO2 emissions. The Jeep Grand Cherokee with 3.0L EcoDiesel V6 engine can tow up to 7,400 pounds (best-in-class), and the Ram 1500 HFE (with 3.0 L EcoDiesel V6 engine) has the best fuel economy of any full-size pickup.

Manager of the Detail Department John Ruffin poses with Toyota General Manager Chuck Easters. Ruffin won Milton Ruben Superstore's Lose Baby Initiative by losing a total of 60 pounds in 90 days. For more information, visit http://bit.ly/1GCzaTx.

We Have Crowned Our Biggest Loser!

Remember our Lose Baby Weight Loss initiative? Well, 90 days have passed, and we have a winner, or should we say loser? Our Details Department Manager, John Ruffin, lost an incredible 60 pounds during our challenge, a total of 16.2 percent of his body weight! In addition to all of the benefits that come with a healthier lifestyle, including more energy and a smaller risk for certain health issues, John was awarded $1,000 from Milton Ruben Superstore. Manager of the Detail Department John Ruffin poses with Toyota General Manager Chuck Easters. Ruffin won Milton Ruben Superstore's Lose Baby Initiative by losing a total of 60 pounds in 90 days. How did John do it? 1) He dropped two of his biggest caloric offenders: sugary drinks and beer 2) He walked during his lunch break 3) He worked out several nights a week after work 4) He adjusted his portion sizes Congratulations John, you’re an inspiration! More than 60 Milton Ruben employees participated in Lose Baby. While the main reason people joined was undoubtedly to lose weight, the voluntary program’s goal was to educate, to motivate and to encourage one another to stay focused. We did this by keeping a confidential record of percentage weight lost per individual, and helping members stay on track with weekly healthy goodies, and informative and educational materials on proper diet and fitness. We even started a private Facebook group to share recipes and tips. Going forward, we’ll use these tools to maintain our progress. Above all, we believe that happy employees lead to happy customers. And we’re so proud of all of our participating employees. Be sure to visit our stores to congratulate all of our participants!

How To Win a Car Payment at Milton Ruben Superstore in Augusta, GA

How to Win Your First Car Payment* - On Us!

You bought your new car from Milton Ruben - and it is everything you wanted it to be, the salesperson was informative, patient, and considerate, the finance managers worked to get you where you needed to be, the t's are crossed, the i's are dotted, and all that is left is the delivery. Believe it or not, this is the best part of our entire car-buying process here at Milton Ruben.  Not only does the sales consultant get to show you all the new bells and whistles of your vehicle, but this is also the point where you get to choose whether you'd like to participate in our Sparq program, the program that could help you win all sorts of prizes - all the way up to the chance to win a car payment*! Here's how it works: 1. You and your salesperson take a photo with your new car on their phone. 2. They input some of your info, and send a one-time only text to "claim" the photo on your smartphone. This is done on the Salesperson's phone - make sure you use your cell phone number so you can get the one-time only text message! This is your (the customer's) phone. This is a one time only text message containing the link you need to claim your photo and start competing for prizes! This is the screen you will see, with your photo on it, after you click the link in the text message. You may need to log in to Facebook before completing the process of claiming your photo.                               3. You click on the link in the text message and follow instructions through two windows. The first confirms the photo and prompts to share on Facebook or Google+. You click Facebook.  Then, after logging in, you rate your experience and write a testimonial. Don't forget to include instructions to guide your friends to "Sparq" your photo! You can also click the "Autofill" button to fill in all of that information for you. Confirm that you will allow Sparq access to your Facebook profile, and make this one time only post on your behalf. Just a couple more steps! Type in some details about your experience at Milton Ruben and/or working with your salesperson! Or, you can tap that "Auto Fill" button, and we'll fill in that info for you! You might want to tag some friends so you can get them to help you! That's it!                                   4. After completing the testimonial portion, click to share the photo link on your Facebook newsfeed, and encourage your friends and family to follow the link to our Facebook page, where they can click the orange button to "Sparq" your photo. This is how the link will look on your Facebook profile/ in your News Feed. All your friends have to do is click on the link... And click on the orange button! You will see the trophies light up as you hit each tier of the prize structure! Good luck!                                             5. Let it ride (possibly reminding your friends by sharing your original post every once in a while) for 30 days and see what you've won!     The Rules/ The Extras: - The contest only lasts 30 days.  Email socialmedia@miltonruben.com or contact your salesperson to claim your prize at the end of that 30 days. - If you got 200 Sparqs, your name will be entered into a drawing to be held at the end of the next month.  The name drawn will be the recipient of one month's car payment, up to $500. - No duplicates. If you and your spouse bought a car together, only one of you may compete. - Recipient's participation allows Milton Ruben to use this photo in any marketing materials, including but not limited to upload to their public Facebook page. - Facebook "likes" do not count as "Sparqs." Participants must follow the photo link to the app on our Facebook page and click the orange "Sparq" button to be counted as a vote. - Participants are limited to one "Sparq" per Facebook page per 30 days.  The application will not allow you to vote more than once in 30 days.   *The winning customer's monthly car payment will be covered up to $500.