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A Little About Me:
I am origianlly from Norwalk, CT and relocated to Aiken, SC in 1999. I am a graduate of South Carolina State University and enjoy spending time with my lovely wife and two beautiful daughters. My hobbies are science fiction movies and novels, running, RC racing, muscle cars, as well cooking and eating great food!
I have experience in automotive sales and new car product knowledge for the past six years. I currently work in the Internet Sales Department, and I'm a Toyota Certified Sales Professional. My goal is to provide excellent service to each and every customer in order to build lasting relationships!
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Here is what some customers say about me:
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James was nice, friendly, and honest. Very fast too!
M. Rosser 9/17/2011
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Dear Mr. Bernstein, It is with great pleasure and satisfaction that I provide you with an evaluation of the services that I received from Milton Ruben recently. I am now the proud owner of a Toyota Tundra (5 Star Package, 2011, black in color). I would like to commend everyone, from the first contact to the last, for the high quality customer service that I received. The chain of persons with whom I encountered on the way to the final decision were, without exception, very helpful. The list consists of the following: Mr. Ken Gregory, Ms. Maria Mays, Mr. Rick Folk, Mr. James Smith, Mr. Jeff Hennen and Mr. Vince Shivers. While all of the above played a key role, Mr. Smith really sold me the car. He is a very kind young man who is a natural when it comes to selling a customer. It is a breath of fresh air to find such an effective and kind person who seems to love what he is doing and to do it so well. He clarified all of the finer points for me and actually tipped the situation from a discussion to a sale. He is a credit to your dealership. His demeanor, from the initial contact to the very end, was very business-like. Again, many thanks to everyone. There is one entity that I failed to credit and recognize: that entity is Toyota. For me, like many of your satisfied car owners, Toyota's extraordinary features and performance go a long way in selling itself. Thanks again. Sincerely, R. Williams, retired
6/3/2011 - R. Williams - Augusta, GA
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Our salesperson was great, knew the product like he owned the same truck himself, and was very straightforward through the process.
3/22/11 Bryant Wilson, Hilton Head Island, SC - Toyota Tacoma
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Did the deal over the phone with the internet sales team [James Smith]…. They did everything they could to accommodate us and spent half the day on the phone! Aspect I liked the most: the speed, it was done and delivered in one day!
3/8/11 Marsha Cole, Columbia, SC - Toyota Yaris
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Aspects liked the most: The salesperson quoted me a price and did not ask about my financing, trade in or what payment I was looking for. Aspects that could have been improved: The was one of my easiest car purchases!!
2/25/11 Jeffery Horne, Martinez, GA - Toyota Tacoma
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